Free SD card + SIM included with every PROOF Dash Cam
Warranty
Every Proof Dashcam is backed by a 2-year manufacturer's warranty.
2-Year Warranty
Covering defects in materials and workmanship from the date of purchase.
What's Covered
Manufacturing defects in the camera unit
Faulty SD card or SIM card included in the bundle
Defective mounting hardware or cables
Software/firmware issues affecting core functionality
What's Not Covered
Physical damage (drops, impacts, crushing)
Water or liquid damage
Unauthorised modifications or repairs
Normal wear and tear
Damage caused by incorrect installation
Third-party accessories not included in the original bundle
How to Make a Claim
- Email our support team at info@proofdashcams.co.uk with your order number and a description of the issue.
- Our team will assess your claim and may request photos or a short video demonstrating the fault.
- If the claim is approved, we'll arrange a replacement or repair at no cost to you. We aim to resolve all warranty claims within 5 working days.
- You may be asked to return the faulty unit. Return shipping for warranty claims is covered by Proof Dashcams.
UK Warranty Handling
All warranty claims are processed from the United Kingdom. You won't need to ship products internationally. Our UK-based support team handles every claim from start to finish.
This warranty is in addition to your statutory rights under UK consumer law. For more information, visit Citizens Advice.